The Role: People Services Coordinator
Location: Slough, Hybrid working (2-3 days in the office)
Contract – Permanent – Full-time 37.5 hours per week
Competitive salary with excellent benefits
Are you organised, autonomous and people oriented?
Are you looking for an interesting and challenging role within a people function and do you want to be part of world leading tech training provider, helping individuals and companies to be winners in the digital revolution?
We’re currently recruiting for a People Services Coordinator to join our People team, supporting the provision of a first-class customer centric People Operations function. You will offer administrative support throughout the employee life cycle from offer to exit.
Day in the life of a People services coordinator
Working within the People Services team, you will be the first point of contact for HR related queries.
Ensuring you provide a first class administrative service focusing on the employee life cycle.
Contribute to the effective working of People Services team to ensure seamless service line delivery.
Raise issues as appropriate and contribute to ongoing process development and improvement of the People Services function.
Ensure that a systematic and accurate electronic filing system and record keeping procedure is followed by all in the department.
Provide support to the People Services team by acting as a first point of contact for all customers both internal or external via telephone or email.
About you
Proven experience of working within a busy team environment.
Experience of working in a varied and fast paced administration function.
Experience of delivering high quality customer service.
Experience of working with a database.
Basic knowledge of HR and/or recruitment best practice and processes.
Current working knowledge of the Data Protection Act.
Working knowledge of an HR System.
IT literate and proficient in the use of Microsoft Office.
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortuen500. We have served over 4,000 customers and 1+ million learners since 1985.
We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships, instructor-led training, and self-paced learning.
QA is headquartered in London and New York. Learn more at QA.com.
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
How we’ll help with finance matters
In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.
Personal growth
Learning and opportunity is at the core of what we do – and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: – happy to help!
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