NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
Role purpose:
This role is responsible for full product lifecycle management, from inception through to retirement. Ensuring that a clear roadmap and product business case is created and maintained that aligns to the overall NATS services Strategy. The post holder will ensure that their products and services deliver sustainable profit for the benefit of NATS.
The post holder will be responsible for championing product management within NATS and developing repeatable and scalable solutions as part of the wider Product Management Team.
Other duties include:
- Manage and drive development of new products and services to time, quality and cost
- Ensure product build programmes are delivered in accordance with commercial needs
- Support clarification of market requirements for current and future products & services by to ensure that the portfolio aligns to market need
- Develop and own business case for products and services enabling funding and prioritisation decisions
- Manage the business-as-usual lifecycle of the products and solutions ensuring that they continue to perform in line with product case
- Contribute to and implement a go-to-market plan, working with all relevant stakeholders to execute
- Support in the creation of marketing collateral and training programs to inform and equip sales teams
- Analyse and improve key performance indicators (conversion, average order value etc.) to optimize overall portfolio performance
- Operate products and services in accordance with the defined SLA. Manage suppliers to deliver work packages supporting development of products
- Work with the Contracts & Bids team to build commercial and pricing models
- Drive improvements to ensure the ‘unit cost’ of products and services is always optimal
- Develop and maintain an understanding of trends in the air traffic market and related technologies
Essential Skill and Experience:
- Degree or equivalent level of knowledge acquired through experience or training
- Experience as a product manager or in a similar related role
- Previous experience or understanding of agile and waterfall development methodologies
- Understanding of developing trends in the aviation sector and related technologies
- Commercially savvy with the ability to plan, design and build successful products and services
- Ability to resolve conflict; build, and maintain relationships with internal and external stakeholders
- Collaborative working style
- Proven skills in delivering high quality work within constrained timescales
Additional Vacancy Information:
We are proud to offer a fantastic total reward package to help you thrive personally and professionally. In addition to a competitive salary that’s regularly reviewed, you’ll also benefit from an annual performance incentive, private health and dental, market-leading DC pension scheme, generous leave, plus a range of other benefits & retail discounts, wellness support and a comprehensive learning and development.
We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements.
If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.
