Administrator Occupational Health 11 views

Administrator – Occupational Health 

Professional 2B Spinal point 9 

Publish date: 25 October 2024  

Closing date: 10 November 2024 at 11.59pm 

Salary: £25,119 Administrative 2B 

Hours: 37.5hrs, full-time 

Overview 

West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people. 

Our vision is ‘Making the West Midlands safer, stronger and healthier.’  

This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism, and pride with which we serve our communities. 

An exciting opportunity has arisen to join our Occupational Health Team as a dedicated clinical administrator.  

The role involves working on site at our Occupational Health Unit, Monday – Friday covering the clinic hours from 9am, it’s therefore not suitable for home working.  

You will help to run our clinics, support our clinical staff, and deliver excellent customer services. The work requires a high level of accuracy, excellent communication skills and telephone manner, empathy, and confidentiality. The role may require the successful applicant to work from other locations within the West Midlands on occasion.  

Responsibilities 

• reception duties 

• booking appointments, managing diaries, and preparing clinics 

• general administrative work and inputting accurate data. 

Experience and skills 

Essential skills or experience 

• confident communicator with understanding of strict confidentiality 

• solid understanding of Microsoft Office 365 suite 

• good attention to detail and accuracy  

• good customer service and empathy. 

Desirable skills or experience 

• experience of clinical practises. 

Benefits 

We offer a friendly working environment and benefits including: 

• flexible working arrangements 

• free, on-site gym facilities 

• free, on-site parking. 

We also offer access to an in-house occupational health (OH) facility, including OH health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors. 

In addition, employees have access to: 

• 24/7 Employee Assistance Programme 

• wellbeing programmes 

• ‘blue light’ discounts across many retailers, through partner schemes 

• Sports and Welfare scheme (for a small fee), with access to discounted products and services. 

Diversity 

We welcome applications from all eligible candidates. However, as women and black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups. 

WMFS is committed to safeguarding and promoting the welfare of children, young people, and adults. We expect the same of every staff member.  

Successful candidates will be subject to necessary pre-employment checks, including – where applicable – relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.  

How to apply 

To apply, please complete the application questions outlining your skills and experiences in line with the job description (linked below). 

Questions 

If you have any questions about the role, or would like an informal discussion, please contact Liz Cotter on 0121 380 7432 or by email at Liz.Cotter@wmfs.net