Enforcement Delivery Casework Specialist 5 views

As an Enforcement Delivery Caseworker, you will be responsible for leading the investigation and management of the top 30 cases to target the serious/serially non-compliant within the remit of DVSA enforcement activity.

The role holder will act as the Senior Investigating officer (SIO) working with area Vehicle and Traffic Examiners to collect and evaluate evidence. This post is also responsible for the presentation of evidence the appropriate regulatory scheme at Court on behalf of DVSA.

The successful candidate will be the National Portfolio lead (subject matter expert) having responsibility for raising the standards of investigation and quality of casework for prosecution and regulatory action across enforcement delivery.

Where wider issues are identified, the post holder may need to liaise with Policy to resolve, or to arrange for communications to be issued within Enforcement. They will actively engage with staff networks to promote best practice.

Responsibilities include but are not limited to:

• Acting as the Senior Investigating Officer (SIO) for all serious/serially non-compliance cases acting as a focal point for the collection and evaluation of evidence.
• Lead the planning, preparing, and managing of serious/serially non-compliant investigations to ensure all reasonable lines of enquiry are followed.
• Ensuring full compliance with all relevant legislations, during initial activity and throughout the case management (for example, road traffic legislation, data protection regs, investigation regulations etc).
• Being responsible for identifying and applying different approaches and methodologies to support the investigations.
• Providing regular updates of progress to Enforcement Delivery for the most serious cases.
• Preparing serious/serially non-compliant cases for presentation, evaluating and analysing a large amount of evidence and writing the final report.
• Acting as a witness to present evidence at Public Inquiry (PI) or any relevant Court acting on behalf of DVSA.
• Interviewing relevant internal and external people, collecting evidence, and appearing in court as a witness – in line with the relevant legal or MOT procedures.
• Encouraging and supporting a focus on Continued Professional Development (CPD) within Enforcement Delivery providing support and guidance.
• Providing advice and guidance across the wider team, as required, in the course of carrying out case work. This will involve ensuring compliance with all relevant legislation, professional practices, internal quality procedures and Internal Auditing Standards.
• Ensuring a continuous improvement philosophy through learning from what is delivered across the team – and experimenting with new ways of delivering work.
• Developing new ways of working to deal with newly identified issues and other nefarious activities as prioritised by the Intelligence team – working with others to create and document approaches.
• Using your expert knowledge, conduct reviews of activities undertaken by the team, to understand how they can be improved.
• Embedding a culture of continuous professional development to ensure that staff have the right knowledge, skills and behaviours and that processes and procedure are regularly reviewed.
• Developing the delivery of casework to ensure our staff have a high standard of ability to develop methodologies, investigate to a high standard and write reports that can ensure appropriate outcomes.

For more information about the role and responsibilities please see the attached Candidate Pack.

We are looking for someone with extensive knowledge of DVSA’s enforcement work and using an Electronic Casework Management System (ECMS), including experience of managing all aspects of casework, procedures, SLA’s and referral processes. You have experience of planning and dealing with and managing investigations.

You have knowledge and experience of conducting interviews under the appropriate process. You have experience of, or willing to work towards Criminal Procedure and Investigations Act 1996 (CPIA 1996) and Regulation of Investigatory Powers Act 2000 (RIPA 2000).

You are an excellent communicator and can present information in a professional manner to a varied audience, which could include giving evidence in court or interviewing individuals to obtain evidence.

Additional Information

This role can be based Birmingham, Bristol, Leeds, Newcastle, Nottingham or Swansea, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

This role will require the successful applicants to travel within the UK, including some overnight stays.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 34 hours per week.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Qualification Information

You will already hold or be prepared to work towards an Advanced Certificate in Investigative Practice – BTEC Level 7.