Senior Infrastructure Engineer – Enterprise Management Application Support (EMAS) 32 views

The Driver and Vehicle Licensing Agency (DVLA) is a major organisation whose services reach into every household in the UK and is recognised as a government leader in its drive to embrace the digital age.

We are looking to recruit a Senior Infrastructure Engineer EMAS to join our team at Information Technology Services (ITS).

An Infrastructure Engineer designs, builds, manages, and supports the infrastructure services that underpin all internal user services and services to the public. Working in a team of infrastructure specialists and engineers, a Senior Infrastructure Engineer builds, administers, supports and maintains solutions as directed and according to departmental policy.

In this role you will primarily look after the applications and tooling, whilst managing and monitoring the infrastructure. Collecting data and sharing this with Service Management.

Responsibilities 

Your responsibilities will include but will not be limited to:

• Ensuring services are integrated, delivered, and operated as required.
• Working with and supporting third parties in providing infrastructure services.
• Working with technical architects to translate architectural designs into operations.

Additional Information 

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

You will bring an experienced, enthusiastic and proactive attitude with a willingness to share and learn new technologies.

You will have experience in maintaining Enterprise Tooling, such as BMC TrueSight Operations Management, Capacity Optimisation and Server Automation. You will also have experience in ITSM tooling, such as BMC Discovery and ServiceNow.

You will have strong stakeholder engagement experience and the ability to influence across all grades within the organisation. Along with strong troubleshooting and problem-solving skills. You will be someone who has the initiative to identify and act upon any issues that may arise.

You will have excellent communications skills, with the ability to tailor this your audience.

You will be a motivated self-starter with the drive to work autonomously.