NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
Job Purpose:
We are looking for a highly organised HR Coordinator to assist with transactional day-to-day HR activity such as employee staff movements, pay amendments, and onboarding activities.
Working within our busy and friendly HR department, you will operate in accordance with legislation, best practice and NATS policies, procedures, and guidelines to ensure excellent customer delivery in a fast paced and complex environment.
This is an initial 12-month fixed-term contract based at our modern and attractive Whiteley campus. We offer hybrid working and are open to various part-time and flexible work options.
Key Responsibilities:
- Maintain up-to-date professional knowledge of HR policies, procedures guidelines to ensure clear and accurate advice to managers and employees on NATS’ terms and conditions of employment.
- Coaching customers and stakeholders to achieve a sound understanding of their roles in the transactional processes in line with policy, procedures, and legislation.
- Day-to-day management of the HR case management system and inboxes by answering enquiries, triage new enquiries, and directing complex enquiries to appropriate HR teams.
- Responsible for the administration of changes to employee terms and conditions of employment.
- Create and maintain employee records within Personal Files and via HR Systems, ensuring data integrity, and in line with GDPR Principles.
- Undertake salary and data entry audit checks to ensure the execution of pay changes are reflected in line with policy.
- Calculate, create, and maintain annual leave quotas within the HR System, and ensure resolution of complex annual leave queries.
- Provide HR support to HR Business Partners and Advisors, e.g., support at Disciplinary & Grievance Hearings.
- Contribute to continuous improvement of the HR department and customer experience through activities such as projects, team meetings and staff/manager education and guidance as required.
Skills and Experience:
- Previous administration experience working in an HR function.
- An excellent communicator, approachable and professional.
- A high level of attention to detail, and highly organised.
- Proficient with IT and Systems, particularly MS Office (Outlook, Word, Excel, SharePoint).
- Any HR and Payroll systems experience (such as SAP) is highly desirable.
- Ability to maintain a strict level of confidentiality, empathy, and discretion.
- Able to prioritise workload and work under pressure.
- Good team work ethic and driven to help others.
Additional Information:
We are proud to offer a fantastic total reward package to help you thrive both personally and professionally. In addition to a competitive salary, you’ll also receive a wide range of other benefits which include a market-leading defined contribution pension scheme, voluntary benefits and retail discounts, wellness support and a comprehensive learning and development offering.
We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements. Find out more here.
