NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. We provide air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
About the opportunity:
Reporting to the Marketing Manager you’ll play a key role in supporting the delivery of NATS’ marketing communication strategy, through the creation, delivery and measurement of content and assets across the full marketing mix.
Key responsibilities will include:
- Content creation – create and produce well written, relevant, targeted and high quality content (case studies, blog posts, brochures, product information) and act as the first line for marketing enquiries, coordinating reports, award entries etc.
- Campaign delivery – work with the wider team to support the delivery of marketing and brand campaigns (on & offline), using various channels and formats.
- Digital marketing – support our commercial business through applying best practice, paid for social media advertising and email marketing techniques.
- Customer relationship management – work with our commercial teams to ensure alignment between marcomms and sales activities.
- Market knowledge & relationships – develop strong relations with our commercial business to build knowledge and awareness of NATS’ products and services to allow accurate and effective communications that support business growth strategy.
- Events & exhibitions – support the wider team in organising events and activities, some travel will be required.
- Brand – promote and protect our brand, providing guidance to ensure NATS is presented positively through all external touch points, and manage and develop our Brand Centre.
- Crisis communication – support the Corporate Communications team in providing a response in the event of an incident i.e., producing material at short notice, handling media enquiries with diplomacy and tact (this could involve working out of normal office hours in the event of an incident).
About you:
You’ll have previous experience in a marketing communications role(s) (in-house or agency) and excellent understanding of digital marketing in a complex, commercial environment. Other key requirements include:
- Excellent creative, writing and editing skills, with a keen eye for detail.
- Creative, collaborative mindset and able to work independently and as part of a team.
- An inquisitive mind and strong commercial acumen, with good awareness of potential opportunities.
- Proactive team player with exceptional communication skills at all levels.
- Superb influencing skills and stakeholder management ability (internal and external).
- Self-starter with strong organisational skills to support multiple projects, working to tight timescales.
Additional Information:
In addition to a competitive salary, NATS offer an excellent range of benefits which voluntary benefits and retail discounts, generous leave entitlement and a market-leading, defined contribution pension scheme.
We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity to work in our modern office facilities as well as remotely (hybrid working).
If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.
