NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
Job Purpose:
The Quality Assurance Specialist will support the delivery of our portfolio, programmes & projects, and other change initiatives across the business, ensuring that quality and assurance considerations are effectively built into and adopted by our delivery practices, whilst contributing to process improvement, and supporting the overall success of the portfolio.
Duties Include:
- Develop and execute quality assurance plans
- Monitor and report on the implementation of quality measures and compliance with project standards
- Conduct quality reviews and inspections to ensure deliverables meet project requirements.
- Provide analysis and contribute to the identification and resolution of quality issues
- Participate in acceptance, gate reviews, configuration management, and change management processes to ensure quality considerations are integrated
Quality Reporting and Analysis:
- Prepare and present quality assurance reports, highlighting key findings, risks, and recommendations for continuous improvement.
- Track and analyse quality metrics to identify trends and areas for improvement.
- Contribute to the development and refinement of quality standards and processes
Collaboration and Stakeholder Engagement:
- Work closely with CoE colleagues, project managers, PMO teams, and other stakeholders to ensure alignment with quality standards and best practices.
- Participate in cross-functional teams to drive quality improvement initiatives.
Continuous Improvement:
- Contribute to lessons learned sessions
- Stay informed about industry best practices and evolving quality management methodologies to recommend improvements.
- Assist in the development and implementation of corrective and preventive actions for quality issues
Regulatory and Standards Compliance:
- Ensure that all projects adhere to relevant regulatory and industry standards.
- Conduct and support audits and reviews to verify compliance with quality and regulatory requirements
Qualifications/Skills:
- An engineering related Qualification to HNC level or above or relevant industry experience coupled with a professional qualification (e.g., Quality Management, PMO, Programme/Project Management, P3O)
- Knowledge of current and evolving project management processes and methodologies
- Strong analytical skills and attention to detail with a logical and structured approach to work
- Excellent interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
- Ability to collaborate effectively within a team and work alongside more experienced colleagues
- Experience with ISO9001 standards, preferably with Lead Auditor qualification is desirable but not essential
Please attach a cover letter with your application, any applications without one will be sifted out
We are proud to offer a fantastic total reward package to help you thrive both personally and professionally – for more information on what NATS can offer you please visit – Why NATS? – NATS‘
We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. Find out more here
If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry
