Sales Executive within our Higher Education International Student Recruitment Team
QA Higher Education, Fulltime & Permanent Opportunity
London OR Birmingham based Hybrid Working, mainly working from home.
Do you have a background in education or recruitment or sales or perhaps a recent graduation eager to move into a sales role. Are you used to a fast-paced, targeted environment, where customer service, attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you!
About our role: As Sales Executive within our Higher Education International Student Recruitment team, you will be provided with warm leads of potential international students looking to study with us here in the UK. You will be able to advise the potential student on our various undergraduate and postgraduate courses, guiding them through the application process to ensure the journey completes with the student enrolling to study on programme.
Here’s some of what’s involved: (click through to see the full JD)
Maintain and manage effective Direct student’s pipeline ensuring intake KPI’s are delivered effectively.
Engage with offer holders through multiple communication channels; actively guide applicants through the entire application cycle; advise students on how to meet outstanding conditions, i.e. interviews, outstanding docs and English tests.
Advising on payment methods (by card, BACS, on campus or loan letters) chasing and taking outstanding payments; responding to student’s concerns and understanding competition from other institutions
To provide and maintain agreed turnaround times to our students.
Self-manage student pipelines within KPIs and SLAs; share critical information with the team to ensure everyone is on the same page.
Maintain accurate and up to date data on QUERCUS (student application management system)
Run and maintain weekly/monthly/intake dependent Management Information pipeline reports.
Ensuring regular contact to maintain students’ commitment
Advising on whether students can apply within the UK.
Manage inbound and outbound calls; advise on and send application details to potential applicants who express interest via phone or email enquiry or Akero.
Prioritising workload and taking initiative to continuously improve the conversion process
Bring your experience:
Self-Starter, quick to take the initiative and spot new opportunities.
Excellent communication skills, both verbal and written
Strong customer focus, committed to ensuring delivery of excellent service standards.
A highly driven and motivated individual
Ability to work with multiple university partners required.
A highly organised individual with the ability to manage a diverse workload.
Ability to work in a team environment.
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Capable of building strong working relationships and networks with people across the sector and university partners
Ability to work to given deadlines.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
