NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
Job Purpose
We are looking for an experienced Administrator to carry out a Technical Services Support role. You will provide comprehensive, consistent, and efficient support to multiple departments.
Other duties include
- To provide effective PA & Management Support to the Director, their Leadership Team and wider business area.
- Support with diary management, meetings & event planning, collation of various management information for key forums.
- Helpdesks support: Monitor, action and assign emails on helpdesk. Capturing all information via tracker spreadsheets and ensuring progress, action and seeing through to completion. Attendance of weekly team meetings to ensure progress.
- Raise Order Requests, Service Request, problem reports or work instructions; and cross referencing using in house tracker and seeing them through the process to closure, adding statements and dates where needed.
- Support with exec approvals and site access requests for the NATS sites.
- Assist Technical Services with purchasing, receipting, contractor engagement, audit management, resolving queries, purchase card purchases, travel and conference bookings, meeting support, updating spreadsheets and financial monitoring when required.
- Support for various applications – receiving application requests, sifting the applications to establish those that need a full assessment, carrying out the assessment, distributing to relevant technical and Air Traffic Control operational assessors and maintaining the databases of applications.
- Manage onboarding of contractual staff, maintain contract information and ensure the renewal of contracts.
- Updating our SAP system to ensure we retain up to date information
Essential Skills and Experience
- Experience in a fast-paced Administration function.
- Excellent knowledge of IT applications – Office 365, SharePoint etc.
- Knowledge of Supply Chain Management procurement tools (preferably SAP)
- Ability to prioritise tasks according to business needs.
- Must be able to work to strict timescales and adapt quickly and easily to changes in tasks.
- Must have excellent interpersonal and communication skills and be able to work both autonomously and as part of a team, sharing knowledge and resolving issues as a team.
- Confident manner, capable of exercising good judgement and sensitively dealing with confidential matters.
We are proud to offer a fantastic total reward package to help you thrive both personally and professionally. In addition to a competitive salary that’s regularly reviewed, you’ll also benefit from a wide range of other benefits which includes generous leave entitlement, a market-leading defined contribution pension scheme, a range of voluntary benefits and retail discounts, wellness support and a comprehensive learning and development offering.
We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements. Find out more here.
If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.
