Benefits Realisation Manager 39 views

Benefits Realisation is the definition, planning, implementation and monitoring of the benefits of changes and improvements in an organisation.

We are looking for our next leader to manage a small, close-knit team within the Change, Governance and Assurance unit. With responsibility for monitoring benefits for all projects and programmes across the DVLA, you and your team will be in regular communication with stakeholders, promoting the Benefits Realisation process, supporting change initiatives and ensuring the process is adhered to consistently at all levels within the agency. You will be involved in the whole process, supporting the identification of impacts at each stage, throughout delivery and beyond.

You will ensure that planning and re-forecasting arrangements are in place, track, monitor and create evidence-based reports for benefits reporting across the agency and externally.

You and your team will have an overarching view across the entire agency, enabling you to understand how individuals and teams contribute to wider strategies. This role provides excellent visibility and the chance to build relationships with a variety of stakeholders at all levels. There are plenty of opportunities to work collaboratively and autonomously in this fast-paced role and every day will bring a new challenge.

Responsibilities 

Your responsibilities will include but will not be limited to:

• To raise and strengthen capability and performance of benefits realisation management within the Agency, providing a comprehensive support and advice service to business areas, customers and stakeholders.
• Lead and manage the continuous improvement of team processes to meet changing standards and audit requirements and ensure the delivery of maximum efficiency and effectiveness.
• Manage query resolutions and escalation processes, providing advice and interpretation where needed.
• Act as Subject Matter Expert for team activities and the relevant standards, legislation and best practice.

For further information about the role please see the attached role profile.

Additional Information 

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.

You are a strong, motivational and supportive leader with proven experience of managing a team.

You have excellent interpersonal skills and can build professional relationships with a variety of stakeholders at all levels.

You are a fantastic communicator, persuasive, diplomatic and able to remain resilient when challenged. You give and accept constructive feedback and see it as an opportunity to take positive steps forward.

You are experienced in using your analytical skills to spot trends, patterns and inconsistencies in data, drawing on these to create evidence-based reports. You must be comfortable using Excel to export information into reports. You are comfortable presenting your reports to an audience and can summarise effectively and concisely.

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.

We’ll assess you against these behaviours during the selection process:

• Leadership
• Working Together
• Communicating and Influencing
• Seeing the Big Picture

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Best in class learning and development tailored to your role.

• An environment with flexible working options where we encourage a great work-life balance.

• Generous employer contribution of 28.97%, depending on chosen pension scheme.

• 25 days holiday, increasing by one day each year up to 30 days pro rata.

• Access to the staff discount portal.

• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

• A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need.

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.