JOB LISTING DETAIL
Job Title: Graduate Client Account Manager 2024 – Public Sector
Location: London (Holborn) and Manchester
Global Grade: A2
Intake Dates: September 2024 and October 2024
YOUR ROLE
You will be working as part of the Public Sector Market Units team in the UK. This market facing team comprises mainly of Client Partners who own the client relationship and have accountability for the sales achievement. Our Client Partners work as trusted advisors and together with our clients, they take complex business issues and drive innovation to meet our client’s needs. Internally, our Account Managers work collaboratively with the delivery teams in Capgemini, as well as partners to create and deliver leading-edge business and technology solutions that drive results and excite our clients. You will first develop an understanding of how Capgemini works with its clients to deliver positive outcomes that solve their challenges. As you develop, you will build up a broad base of knowledge across a range of areas including sales, technology, delivery, commercial, and finance for your future with us. You will be expected to use your own initiative and personal drive to produce successful results and it goes without saying that team working will be crucial to your success. At an appropriate point in your development, having absorbed the various aspects of the business you will move into a full account management role, taking on responsibility for your own client contacts as part of a wider account team or for your own account and you will be expected to carry a sales target which you will be measured against. You will be involved in a variety of activities with the focus on winning new business.
Your role will include the following areas, although you will grow into this as part of your development:
• Developing and closing sales opportunities.
• Building and managing your own network of client, internal, supplier and partner relationships.
• Meeting with your client stakeholders to understand their needs.
• Creation of Account plans, including market and competitor analysis.
• Reviewing, analysing, and responding to tenders within Public Sector procurement processes.
• Accountability for our bid responses, working closely with our resources and delivery teams as they shape the solutions.
• Lead Capgemini concerning contractual, delivery and commercial situations within your clients.
• CRM Pipeline management and preparation of key month-end materials.
YOUR SKILLS AND EXPERIENCE
A bachelor’s degree. A placement year or at least 6 months work experience in a similar business environment is preferable. Excellent communication skills, including oral, listening, written and presentation skills. An eagerness to build relationships with clients and colleagues alike. A broad appreciation of technology, manifesting into an understanding of how organisations can be transformed through technology with a strong desire to continue to grow technology knowledge. A knowledge of digital and cloud technology and their current relevance in today’s market would be beneficial. Strong sense of ownership, with the ability to set own goals and manage your own/others workload. Desire to learn and develop. Critical thinking skills. Consultative behaviours. An ability to thrive under pressure. Strong commercial awareness. You may be required to work away from home during the week after the initial training period.
YOUR SECURITY CLEARANCE
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
WHAT DOES ‘GET THE FUTURE YOU WANT’ MEAN FOR YOU?
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organisations unlock the value of technology and build a more sustainable, more inclusive world.
Impactful Experiences: You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
Shape Your Path: You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.
WHAT YOU’LL LOVE ABOUT WORKING HERE
Join our diverse and vibrant organisation, with a culture that fosters a sense of belonging. Our inclusive environment and employee networks support you, we want you to have opportunities to build a career with meaningful work and strong connections. Experience the benefits of our strong commitment to autonomy and embrace flexible working practices. Note: You will have lived in the UK for the last five years with no more than 6 months out of the country (in order to meet security clearance requirements).
EMPOWER PROGRAMME
As a graduate at Capgemini, you will embark on our two-year Empower Programme which aims to equip you with the capabilities that you need to succeed in this rapidly changing world of work. In learning pods, you will develop your emotional intelligence, refine your communication skills, tackle business challenges set by our Country Board, and even use your skills and knowledge to solve problems for our charity partners. Empower offers experiential learning that aims to transform your understanding into tangible skills. Throughout the programme, you will have the opportunity to connect with graduates from across the business, interact with our senior leaders, and hear from a wealth of experts. These experts range from Times bestselling authors and qualified coaches, right the way through to a military commander and Mt. Everest climber.
Our Empower Programme also includes:
Career progression model – giving you more frequent opportunities to progress.
Mentoring programme – allowing you to get ahead and leverage the support of others.
Regular social events across the UK – offering you the chance to meet people from our early talent community.
Annual awards – recognising high performers and those making an impact.
Community Connect sessions – taking place virtually and based on key cultural themes.
Volunteering opportunities – through the use of your contractual ‘Giving Back’ days. The programme complements the role-specific training that you will receive in post and acts as your springboard to continuous professional development. Are you ready to #GetTheFutureYouWant
WHY YOU SHOULD CONSIDER CAPGEMINI
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.
ABOUT CAPGEMINI
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
REWARD
£30,000 + Additional benefits
