Organisational Support Process Assurance Manager 24 views

Salary up to £44,618 (plus a £2,000 South East allowance for candidates based at Culham) per annum plus a generous benefits package.

Location Culham, Oxfordshire or Cumbria (hybrid working).

Full-Time (37.5 hours per week) 

The Civil Nuclear Constabulary (CNC) is an armed police service that’s dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it’s vital that we recruit skilled and committed professionals to our hard-working team. As a Senior Operational Support Officer, you can play an integral role in our development.

We are looking for an Organisational Support Process Assurance Manager to ensure that the provision and compilation of monitoring processes are in place to provide efficient and effective support functions through specifically detailed Organisational Support Key Performance Indicators (KPIs) and process review information.

You’ll gain in depth knowledge of the organisation and its processes whilst being responsible for supporting and developing the Organisational Support Services team to ensure compliance and providing internal procedural and stakeholder guidance. Using your knowledge and experience you will be required to continually assess and help drive forward the implementation of Organisational Support business improvements

Key Responsibilities:

• Interact and engage at a strategic, tactical and operational level internally and externally to ensure all joint requirements are met.
• Support the Senior Organisational Support Manager to develop and implement Key Performance Indicators and measures.
• Chair departmental meetings where appropriate, for example, performance meetings with relevant Organisational Support teams,
• Attend and actively contribute to a range of internal/external meetings, in relation to process assurance, finance and other areas linked to the role.
• Liaise closely with business partners and internal stakeholders to support, monitor, and ensure compliance with requirements through provision of information.
• Determine and establish quality standards related to Organisational Support delivery, maintaining and developing systems to provide accurate reporting to the Organisational Support Managers/teams that can be further circulated to senior managers and executives to prove continued efficient delivery of support services.
• Ensure that all aspects of data protection requirements are supported, safeguarding the CNC and complying with the GDPR legislation.
• Provide assurance that appropriate KPIs are to target, address any risks and communicate to all relevant stakeholders and Organisational Support Managers.
• Providing professional advice for continuous improvement to the Organisational Support managers and the CNC Efficiency Working Group et al.
• Design and build a presentation model for teams process performance data for onwards reporting.
• Undertake continuous process improvement activities to ensure best value for money and operational delivery is efficient and effective.
• Provide mentoring and support to Organisational Support Senior Support Officers to ensure the achievement of excellent standards to help build and develop a high performing team.

Requirements:

• Understanding of Information Management Systems and Quality Standards
• Previous line management experience/ability to motivate & lead a team
• Experience of managing change in the workplace
• Experience of problem solving & decision making
• Resilient and diplomatic, with the ability to positively negotiate & influence
• Excellent organisational, communication & interpersonal skills at all levels
• Professional presentational skills both written and verbal including design and delivery of presentations and reports
• Ability to understand and apply policy & procedures
• Ability to innovate and recognise risk & impact
• Ability to prioritise & remain calm under pressure and meet targets
• Maintain confidentiality & handle sensitive information with discretion
• Flexible and adaptable approach
• Ability to represent the Unit/ Constabulary in a professional manner
• Promote Equality Diversity and Inclusion
• Committed to continuous professional development

Interested?

When making your application and uploading your CV and cover letter, please expand on your experience (and evidence this) against the responsibilities and requirements listed above.

If you would like the formal job description, or if you have any questions about the opportunity please contact the Police Staff Recruitment Team- policestaffresourcing@cnc.police.uk

As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards.

Benefits of working for the CNC:

• 27.5 days annual leave, plus bank holidays
• Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year
• Generous pension scheme (20.7% employer contribution, 8.2% employee contribution)
• Flexitime working scheme
• Bonus scheme – dependent on organisational performance, up to a maximum of 7% of salary
• Officers and staff also have the opportunity to join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS and Armed Forces
• Free parking on site
• Enhanced family friendly and wellbeing policies
• Cycle to Work scheme

Equality, Diversity and Inclusion (EDI) are central to the values of our organisation. At the CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request any accommodations.

Please watch the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC:

• Vetting: An Overview – https://youtu.be/lRit8RA7Zpo
• Vetting and Finances – https://youtu.be/JmZP7r-9MEE
• Vetting and Life Experiences – https://youtu.be/jVPHvgpB8nc