Overview of role
Are you passionate about creating outstanding customer experiences? Are you detail orientated, striving to understand your customers every need? If so, you’ll be a perfect fit for Jardine Motors Group.
We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with a premium level of service, as a Sales Executive this is where you will play a critical role. It all starts with fully understanding the needs and wants of our customers and delivering a wow factor service for them.
Jardine Motors Group represents 13 of the world’s most well known car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we’re proud to prioritise outstanding customer experiences above all else.
Duties, Responsibilities & Person Specification
Here is why you should come and work for us:
- We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
- Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
- We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
- When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).
What you’ll bring to the role
- Love every customer that walks through the door, sends you an email or calls you to talk about buying a car
- Learn about your customers, it’s the small details that make a difference. Remembering how someone takes their coffee may make someone’s day!
- Help us achieve our targets by supporting customers to buy a new or used car that’s right for them
- Work individually and as part of a team to keep potential and existing customers up to date by sending videos and checking in with any updates
- Hand over the keys and watch with delight as they experience that ‘new car’ smell.
Here’s the legal bit….
FCA:
We are regulated by the Financial Conduct Authority (FCA), as we advise on and sell finance and insurance products. As this role includes FCA regulated activities, we will ask you to complete an FCA questionnaire as part of our recruitment process. You will be asked to declare any unspent criminal conviction, CCJs or bankruptcy. We will look into all declarations made and seek a credit reference, but they may not serve as a bar to employment with us.
“Jardine Motors Group are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.
Jardine Motors Group is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”
Following the recent purchase of Jardine Motors Group and Pendragon (Stratstone and Evans Halshaw) by Lithia and Driveway, we are currently in the process of merging our colleagues email addresses. Throughout the recruitment process you will receive communication from colleagues with @stratstone.com and @jardinemotors.co.uk emails. Providing the best candidate journey to you remains our number one focus, if you have any questions, please email hr.recruitment@jardinemotors.co.uk.
