Job Description:
Sales Support/Administrator – Bupa Global
Locations: Brighton
Permanent, full-time position: 35hours
Salary: Up to 24,100
Hybrid working
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling, or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
The Sales Support Administrator will complete daily administrative duties in order to support SME Sales teams (UK, BGDAC and Africa)
What you’ll do:
- Responsible for ensuring mailboxes are up to date and cleared within the given 24 – 48 hour SLA timeframe
- Allocate work to ensure the incoming emails are allocated to the right colleagues/team, including categorising, prioritising and responding to group secretaries, various departments and stakeholders across the business and reallocate if required
- Complete daily administrative duties in order to support SME Sales
- Prepare quote documents for Bupa Global SME new business
- Ensured all Bupa Global SME Sales prospecting activity is logged accurately on Salesforce (UK, BGDAC and Africa)
- Providing service support for all SME direct groups queries
- Respond with flexibility and positively to changing situations when having team expansions and cross-skilling with SME Service Support
- Maintained contact with stakeholders via telephone, email
- Ensured all SME work was indexed within the 48 hours
- Updates member/group details on SWAN
What you’ll bring:
- Good organisational, planning and time management skills with the ability to prioritise
- Good written communication, a high level of assertiveness
- Self-motivated, articulate and numerate
- Ability to deal with people at all levels with stakeholders in the organisation
- Collaborative and team focused
- Excellent PC skills are essential including Word, Excel and PowerPoint
- Flexibility and positive in changing situations
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you’ve been.
This is where you’re going.
This is what we have belief in.
Time Type:
Full time
Job Area:
Administration
Locations:
Victory House, Brighton
