System Support and Development Analyst 9 views

Salary up to £39,929 plus a £2,000 South East allowance for candidates based at Culham, and a generous benefits package
Location: Culham, Oxfordshire or Calder Bridge, Cumbria (hybrid working)
Permanent, Full-Time (37.5 hours per week)

The Civil Nuclear Constabulary (CNC) is an armed police service that’s dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it’s vital that we recruit skilled and committed professionals. You’ll join us as System Support and Development Analyst in this critical role to ensure stability, continuity, and availability of core applications within our Enterprise Resource Planning (ERP) programme.

At CNC, we’ve recently updated our core systems and introduced a new Oracle-based system. The team manages numerous business applications for the organisation. We’re seeking someone to join our team to work closely with system users, analyse internal processes, provide technical support, and collaborate with our Managed Service Provider.

Your role will be essential in quickly responding to incidents and escalated user queries to ensure everyone is making the most of the system. You’ll work with various applications and projects, including setup, maintenance, and high-quality delivery, while proactively identifying ways to improve business processes.

Information is crucial to CNC, and your role will be to promote and enhance data quality in related systems, ensuring up-to-date and accurate information is used to inform decision-making and meet our operational needs. Your understanding of technical issues as you configure and manage the systems, ensure access permissions are correctly set, and consider system and module interdependencies and interfaces will be invaluable. You’ll also manage User Acceptance Testing for quarterly patches and system improvements.

We’re seeking someone with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITIL Foundation Certificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong interpersonal and communication skills are essential as you’ll be working closely with colleagues across the organisation.

If you believe you fit this description, we’re eager to hear from you and discuss how you can contribute to our team at the CNC.

This role has been assessed as suitable for hybrid working, with the details to be agreed with your line manager. There will be ad- hoc travel involved-in this position for meetings, details of which can be discussed at interview.

As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards.

Benefits of working for the CNC:           

• 27.5 days annual leave, plus bank holidays
• Generous pension scheme (20.7% employer contribution)
• Flexi-time working scheme
• Bonus scheme – dependent on organisational performance, up to a maximum of 7% of salary
• Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year
• Officers and staff also have the opportunity to join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS and Armed Forces
• Enhanced family friendly and wellbeing policies
• Cycle to Work scheme
• Free parking on-site (Culham only)
• A wide range of onsite facilities are available at HQ Culham including a Costa Coffee, Restaurant, Shop and Deli, which are competitively priced for the wider on-site workforce.

Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included.

Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC:

Vetting: An Overview – https://youtu.be/lRit8RA7Zpo

Vetting and Finances – https://youtu.be/JmZP7r-9MEE

Vetting and Life Experiences – https://youtu.be/jVPHvgpB8nc

When applying please evidence your skills, knowledge, and suitability against the relevant section of the job description (Knowledge, Skills & Experience). This should be in the form of examples where you have delivered the required criteria, detailed within a cover letter.